Following on from patient demand, we have now changed our appointment system. Offering more appointments in advance as well as more appointments available to book for yourself online. We continue to see all patients that have an urgent clinical need on the same day.
From September 17th we will offer out of hours clinics at Emberbrook each evening and weekend.
Please telephone the surgery at 08:00 each morning on weekdays. 01372 462 501
Prebooked appointments are available for Saturday mornings.
Patients may also book a number of appointments online, please register for Online Patient Access here. Click here for a user guide.
PLEASE NOTE THAT EACH APPOINTMENT IS FOR ONE PATIENT ONLY
Appointments are booked for 10 minutes. We can only deal effectively and safely with one major problem or two minor problems in a 10 minute appointment. Please ask for a double appointment if you have more than one problem to discuss.
If you feel you have a query that may be amenable to telephone advice or are unable to get to the surgery you may prefer to request a telephone consultation.
To book, please leave your details and if possible a brief message with the receptionists so that a doctor can return your call after their booked surgery.
Urgent requests will be given prompt attention by the reception team and the Duty Doctor will be informed. The doctor will determine the most appropriate action which may include advising you to call an ambulance.
ALWAYS CALL 999 IN A CRITICAL OR LIFE THREATENING SITUATION.
Advice is also available via NHS 111 (24/7) - call '111' from any telephone. You can call 111 when you need medical help fast but it is not a 999 emergency.